Director
John Arroyave, MBA
As a first generation Colombian-American, John has interpreted since the age of seven. Keenly aware of how communication impacts access to community services, John is a passionate advocate for ensuring that interpreters are screened, trained and qualified. A graduate of the University of Florida, with an MBA from The Fuqua School of Business at Duke University, John has previously advised executives on organizational structure, change management, and process improvement projects. At BlueNovo, a boutique healthcare consultancy focused on serving Federally Qualified Healthcare Clinics, John project-managed the deployment of Electronic Health Records in ambulatory health clinics in addition to other large-scale change management initiatives that directly impacted the quality of care these organizations provided. At Infosys, John worked with large-scale enterprise corporate clients helping to deploy technology solutions and services at multi-billion-dollar corporations across Mexico and the U.S. Always passionately interested in translation and interpreting, five years ago John took over the language company that his late sister founded in Florida.
John is the youngest of four, an uncle to ten wonderful nephews and nieces, and a great uncle to one.
Publications Manager
Andrew Hall, MA
is originally from Howard County, Maryland, though he lived abroad for nearly six years in Japan, Thailand, Taiwan and Mexico. While outside the U.S. he capitalized on a love of language to become an English instructor for learners of all ages and spent his free time studying the local tongue--Japanese and Spanish in particular. Interests in language, logic and the development of argument were the principle factors behind his decision to pursue a BA in Philosophy at the University of Maryland, where he was awarded the Schlaretski Prize. He also holds an MA in English Literature from the University of Ohio.
Andrew joined CCC in 2015. For questions about CCC’s print or e-publications, online resources, or for help in placing an order, you can reach Andrew here.
E-Learning specialist
Zachary Williams
Born in Utah and raised in Ohio, Zach is a creative at heart. From a young age he has loved music and sound, leading to his graduation from Brigham Young University with a BM in Commercial Music. Zach took a two-year break from his studies in Slovakia, where he gained a deep appreciation for the profession of community interpreting while volunteering to interpret for church meetings. As a student, Zach sound designed and mixed several award-winning short films, in addition to performing as a saxophonist in many ensembles. Zach also enjoyed two years in post-production audio at BYU Broadcasting working on TV shows. Zach is thrilled to put his creative and technical skills to work at Cross-Cultural Communications.